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For more than a decade, we’ve captured undiscovered market opportunities by empowering extraordinary people to pursue their best and boldest ideas.

Contct Info

Email
help@primeyield.site
Location
18 10th St, San Francisco, CA 94103
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Let’s talk about your trading goals

Questions about your account, deposits, withdrawals or our trading tools? Send us a message and a real human from the Prime Yield team will get back to you fast — typically within a few hours.

Email us 24/7

Drop us a line any time — we monitor our inbox around the clock.
help@primeyield.site

Live chat Fastest

Prefer instant answers? Click the chat bubble in the bottom-right corner to talk with our support team on Smartsupp in real time.

Our offices

Operations — UK: London, United Kingdom
Operations — Canada: Toronto, ON, Canada

Response time

Emails are answered within a few hours. Account, deposit and withdrawal matters are prioritised so you are never left waiting.

Send us a message

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By submitting, you agree to our terms of service and privacy policy.

How fast are deposits credited?

Crypto deposits are credited after network confirmation — usually within minutes. Pending for long? Send us the transaction hash and we will trace it right away.

When do withdrawals arrive?

Approved withdrawals are processed to your wallet within 24 hours. Make sure your profile is fully verified to avoid delays.

Need help with verification?

Upload your documents from your dashboard KYC page. If something is rejected we will tell you exactly what to re-upload — no guesswork.

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Our offices

Operations - Canada

10c Warner St, London EC1R 5HA, UK

+447411557430

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Prime Yield

Get the Prime Yield App

Trade smarter, track your portfolio in real-time, and stay ahead of the market. The Prime Yield app gives you the full trading experience — right in your pocket.

Download forAndroid
Download foriPhone / iOS

If automatic install doesn't work, install manually

Android (Chrome)

  1. Visit this website in Chrome.
  2. Tap the three dots (⋯) menu at the top right.
  3. Scroll down and tap "Add to Home Screen" or "Install App".
  4. Tap Install. The app icon will appear on your home screen!

iPhone / iPad (Safari)

  1. Visit this website in Safari (other browsers won't work).
  2. Tap the Share button (square with up arrow) at the bottom.
  3. Scroll down and tap "Add to Home Screen".
  4. Tap Add. The app icon will appear on your home screen!

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Adding Prime Yield to your home screen. This will just take a moment.